Last week I called for a 10-15 minute conference call with the leadership team of one of my clients. I wanted to discuss and refine the draft agenda I had prepared for their strategic planning day to be held at the end of the following week. It was a short but interesting and spirited telephone discussion. It hit me after the call that the development of a good agenda had actually removed some of the need to discuss in detail a few of my suggested topics.
Observation: developing a good agenda may remove the need for a meeting altogether...or at the very least, make the meeting more effective.(In short…a little planning goes a long way!)
Also during the call I brought up some operational measurements that I thought would be interesting to track and monitor for any trends. That sparked a debate about what to measure.
Observation: deciding what to measure is sometimes just as important as the measurement itself.
Still learning…pretty cool.